Define and own the long-term platform product vision and roadmap, ensuring scalability, reliability, and security
Oversee and manage both product infrastructure and overarching platform services
Productize and create blueprints & processes around deployment & cloud hosting options including its SLAs, reporting, documentation for our global SaaS and private cloud deployments
Develop enterprise blueprints and professional services models for customer-specific requirements, balancing scalability with flexibility
Collaborate with engineering leadership to ensure product execution is aligned with BAU necessities e.g. vulnerability, bug and incident management, roadmap priorities
Partner with sales, solutions, and finance to create pricing models & materials for complex enterprise cases beyond standard packages

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