NFL Implementation Coordinator

Location: Atlanta, GA

Contract: Full-Time, Permanent

Salary: $43,000 to $57,000

Expected Start Date: ASAP

Job Overview:

The NFL implementation coordinator will be the conduit between the hardware/warehouse team and the NFL operations team. They will work internally with the services operations team and the NFL operations team and externally with the NFL Technology team and contractors. They will be responsible for the rollout of new technology and the maintenance of existing hardware. They will also be responsible for kit builds and installation planning. During busy installation and operational periods, this role may be expected to conduct significant manual work both domestically and internationally.

Key Responsibilities:

• Creating kit and building lists

• Communicating feedback from both internal and external stakeholders on kit procurement, kit builds, and system installs

• Communicating internally on the status of any implementation-related items, such as procurement timelines, install status, etc

• Planning, preparing and travelling onsite to install systems

• Troubleshooting and resolving hardware issues

• Ensuring relevant data is collected and fed back for issue resolution

• Maintaining hardware stock and coordinating system maintenance

• Creating effective troubleshooting procedures across the business

• Working with the Live Operations team to ensure all hardware quirks are documented and actioned

• Working with the hardware team to ensure that appropriate hardware is procured

• Working in Live Operations to technically guarantee setups

Skills, Knowledge, and Requirements:

• A strong technical grounding in networking, video/ audio signal flows and other relevant technical fields

• Manual work experience is advantageous but not required

• Strong analytical, problem-solving solving and prioritization skills

• Proactive attitude and ability to work on your own initiative

• Willingness to travel and work both domestically and internationally

• Interest in the sports industry and the latest technological innovations in the field

• Ability to work under pressure

• Time management skills

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply