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bash python firmware server hardware runbooks📋 Description
- Member of Sustaining Engineering in Infra::Machines::Design
- Support server hardware, cabling, and networking hardware lifecycle
- Monitor MACHINES JIRA and #machines channel, drive issue resolution
- Participate in 24/7 on-call rotation with team
- Act as Tier 2 escalation for DCOPS and CloudOps on hardware/firmware
- Develop and maintain standards for DigitalOcean hardware operations
🎯 Requirements
- Technical Degree (BS CS/Engineering) or equivalent practical experience
- Hands-on experience operating cloud infra at mid-tier scale
- In-depth understanding of server hardware, firmware, and infrastructure
- Strong troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing
- Clear communication and collaboration across key stakeholders
🎁 Benefits
- We innovate with purpose; think big, scrappy, with ownership
- We prioritize career development; resources for growth and LinkedIn Learning
- We care about well-being; broad benefits and flexible time off
- We reward our employees; bonuses and equity programs
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