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bash python firmware tooling data center operations📋 Description
- Act as a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA for issues and drive resolution
- Participate in 24/7 on-call rotation with other team members
- Act as Tier 2 escalation for DCOPS and CloudOps on hardware/firmware
- Develop and maintain standards and practices for DigitalOcean hardware operations
🎯 Requirements
- Technical degree (BS CS/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
🎁 Benefits
- Cutting-edge cloud/AI tech with opportunities to think big and own impact
- Career development: conference reimbursements, training, and LinkedIn Learning
- Well-being benefits: Employee Assistance Program, Local Meetups, flexible time off
- Competitive compensation with potential bonus and equity; ESPP
- Equal-opportunity employer with inclusive culture and diverse teams
- Remote-friendly setup enabling global collaboration
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