Hardware Solution Specialist

Added
22 days ago
Type
Full time
Salary
Salary not provided

Related skills

datadog sql hardware splunk sdks

📋 Description

  • Be SME on Stripe Terminal SDKs, hardware, and device management.
  • Troubleshoot integrations and connectivity across channels.
  • Identify user issue patterns and propose Terminal improvements.
  • Analyze friction points and drive UX improvements.
  • Optimize docs for technical and non-technical audiences.

🎯 Requirements

  • 6+ years building, troubleshooting, and maintaining payments or IT hardware at scale.
  • Partner with IT teams to stand up reliable infra (LANs, DHCP/DNS, firewall, MDM).
  • Troubleshoot device stacks across OS, ROM/firmware, and apps.
  • Interpret logs and diagnostics from Splunk, Datadog, Grafana.
  • Self-serve basic SQL and modify more complex queries.
  • Strong written communication for varied technical audiences.
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