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datadog sql hardware splunk sdks📋 Description
- Be SME on Stripe Terminal SDKs, hardware, and device management.
- Troubleshoot integrations and connectivity across channels.
- Identify user issue patterns and propose Terminal improvements.
- Analyze friction points and drive UX improvements.
- Optimize docs for technical and non-technical audiences.
🎯 Requirements
- 6+ years building, troubleshooting, and maintaining payments or IT hardware at scale.
- Partner with IT teams to stand up reliable infra (LANs, DHCP/DNS, firewall, MDM).
- Troubleshoot device stacks across OS, ROM/firmware, and apps.
- Interpret logs and diagnostics from Splunk, Datadog, Grafana.
- Self-serve basic SQL and modify more complex queries.
- Strong written communication for varied technical audiences.
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