Related skills
datadog javascript android sql grafana📋 Description
- Build familiarity with Stripe Terminal product suite and hardware
- Troubleshoot SaaS and enterprise integrations across channels
- Identify patterns and propose improvements to the Terminal team
- Track friction points and drive UX improvements
- Optimize internal and external documentation for diverse users
🎯 Requirements
- 6+ years building, troubleshooting, and maintaining payments or IT hardware
- Partner with IT teams to stand up reliable infra: LANs, DHCP/DNS, firewall, MDM
- Troubleshoot device-stack issues across OS, ROM/firmware, and apps
- Interpret logs and diagnostics from Splunk, Datadog, Grafana
- Self-serve SQL queries; modify more complex ones
- Operations minded; reduce friction; scalable processes
- Strong written communication for varied tech audiences
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