Patient Navigator Administrator

Saving Lives with Early Detection

Patient Navigator Administrator – Hereditary Cancer Testing (Remote)Location: Fully RemoteSchedule: Monday – Friday, 8:00 AM to 4:30 PM

AtHALO Diagnostics (HALO Dx), we understand that every patient is unique. Our mission is to revolutionize healthcare by focusing on early detection and precision diagnostics that improve patient outcomes.

We are seeking a Patient Navigator Administrator to join our growing Patient Navigator team. In this vital, fully remote role, you will be responsible for conducting patient callbacks to schedule genetic testing, providing education, and offering ongoing support for our evolving precision diagnostics offerings—specifically related to Hereditary Cancer Testing.

This is acollaborative role that requires adaptability, effective communication, and attention to detail. You'll play a pivotal role in ensuring the success of our Patient Navigators and enhancing the patient experience.

What You’ll Do:

• Conduct patient callbacks to schedule genetic testing appointments
• Provide clear, compassionate education and support about hereditary cancer testing
• Register patients and manage follow-up appointments
• Verify and update patient demographic and insurance information
• Monitor and follow up on no-shows and cancellations to optimize scheduling
• Maintain a professional and secure virtual work environment, adhering to HIPAA regulations
• Participate in team meetings and ongoing training on virtual healthcare best practices

What We’re Looking For:

• High school diploma or equivalent required
• Minimum of 2 years of recent administrative experience in a healthcare setting
• Strong communication and interpersonal skills; ability to build trust with patients
• Experience working with electronic health records (EHR) systems
• Comfortable using secure messaging and communication platforms
• Ability to work independently in a quiet, HIPAA-compliant remote workspace
• Bilingual in English and Spanish strongly preferred

Why Join HALO Dx?

• Competitive compensation ($21-23/hour)
• Comprehensive benefits package
• Stock options in a rapidly growing health tech company with nationwide locations
• Opportunity to make a meaningful impact on patient care and early cancer detection

Take the next step in your career with HALO Precision Diagnostics. If you're passionate about patient care and excited to work at the cutting edge of precision medicine, we’d love to hear from you.