Support short-term rental operators with guest communications and property management.
Blend technology, customer service, and problem-solving in a remote setting.
Provide 24/7 support to deliver exceptional guest experiences.
Respond to guest inquiries via email, phone, and OTA messaging.
Collaborate with property managers and owners to meet guest requests.
Create and maintain guest templates and FAQs.

🎯 Requirements

Excellent written and verbal English skills for phone, text, and email.
Must be located in Tamil Nadu.
Previous experience in guest services, reservations, or related field.
Strong organizational and multitasking abilities.
Ability to work independently in a remote work environment.
Short-term vacation rental experience and PMS experience.

🎁 Benefits

Remote, fast-paced work environment.
Virtual training sessions and meetings.
Opportunity to work with a global partner network.
Influence guest experience processes through templating and guidance.

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