Related skills
crm airbnb ota windows 11 pms📋 Description
- Serve as primary guest contact delivering exceptional service.
- Respond to guest emails, chats, and texts professionally.
- Manage reservations: inquiries, bookings, alterations, and cancellations.
- Handle OTA messaging (Airbnb, Vrbo) and guest payments.
- Coordinate with housekeeping, maintenance, and accounting as needed.
- Enter work orders for maintenance and assist with issues.
🎯 Requirements
- Excellent written and verbal English skills.
- Experience in guest services or reservations.
- Proven experience with Industry PMS.
- Strong organizational and multitasking abilities.
- Ability to work independently in a remote work environment.
- Attention to detail and a customer-first mindset.
🎁 Benefits
- Competitive Salary.
- Remote work — 100% remote.
- Paid Time Off.
- HMO Coverage.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!