Chief of Staff, Growth

Location: NYC (in-person 4 days per week in NoMad office, relocation available), traveling for conferences / events ~10-20% of the time.

About the Role

Getting care to the right person at the right time is already a daunting task - now try to do it when the person has a serious illness. Time is of the essence and yet this industry has seen little to no change from AI - we're seeking to change that and our prospective partners - think hospices, home healths, senior living communities - are desparate to change this too.

We're looking for a highly ambitious, winning-obsessed, and driven Chief of Staff, Growth to join our team. This role is unique as you'll do what it takes to growth this business and have a wide range of skillsets to make it happen. You'll work directly with the Founder & CEO, Head of Strategic Initiatives and Head of Clinical Partnerships to drive deals, and build the systems to scale our go-to-market motion. You'll crank out proposals, manage accounts, build sales strategies, build microsites in Lovable (or the AI tool of your choice) - you'll do it all, because you're mission as the CoS is to make sure we're successful. And when we need help across other areas of the business you'll dive in there too - plus you can because you've got the skillset to execute across the board.

tldr; you're the go-to person at your job and you love to win.

What You'll Do

• Build up our sales operations and infra by creating repeatable processes, sales collateral, proposals, decks, and internal systems as we go from 0 to 1.

• Create and execute strategy across growth taking into account all needs (sales, marketing, ops, product, etc.).

• Build and develop relationships with our prospective clients. They'll need to like you - this business runs on strong rapport.

• Work directly with the Founder & CEO on high-priority projects spanning sales, marketing, operations, and strategy.

• Use AI tools like Lovable to create helpful new internal apps and external microsites (i.e. sales calculator)

• Customer success work - you'll make sure our existing partners have what they need and that they not only renew with us, but consistently grow year over year.

• Most importantly is any and everything. Nothing is beneath you and nothing is above you. You're wide open to anything.

What We're Looking For

• 3+ years of experience

• B2B health startup, consulting firm, and/or investment banking experience

• 0 to 1 spirit - you understand that there won't be checklist on what to do all the time. YOU will create it when its needed.

• Excel - need to be able to whip up sheets at the ready and fluently

• Impeccable attention to detail and the little stuff bothers you. You want us to look good

• A winner's mindset. No complaining. No defensiveness. You are too focused on driving this business forward.

• Someone who will come in and be able to make a difference starting Day 1

Guaranteed is a proud Equal Opportunity Employer. We recruit, train, and compensate our team members based on their qualifications. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.