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lms analytics onboarding training kpisπ Description
- Lead onboarding classes for customer-facing teams
- Deliver trainings via in-person, virtual, and pre-recorded enablement
- Own end-to-end enablement processes from content to facilitation
- Oversee LMS: exams, tool admin, and content management
- Identify core competencies and tailor trainings to needs
- Leverage Claude and advanced technologies to scale onboarding
π― Requirements
- 5+ years in a customer-facing role for AI/ML or enterprise software
- 5+ years in enablement, especially onboarding programs
- Thrives in fast-paced tech environments with enablement initiatives
- Exceptional strategic thinking, writing, and storytelling to simplify tech
- Experience partnering with Sales, Product, Marketing, Operations
- Personable, engaging classroom leader with sales process know-how
π Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Office space in San Francisco for collaboration
π Visa sponsorship
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