Related skills
customer success program management saas instructional design enablement📋 Description
- Contribute to core global CS enablement programs.
- Translate priorities into outcome-driven enablement.
- Partner with CS leadership on gaps, readiness, and skills.
- Design blended enablement: live remote, e-learning, resources.
- Collaborate with Product Enablement and ID for learning.
- Ensure programs are practical and applicable to client workflows.
🎯 Requirements
- 3+ years in enablement, program mgmt, CS, or related role.
- 2+ years in CS, onboarding, or revenue-impacting work.
- Experience designing enablement for global, distributed teams.
- Ability to translate complex product/process into actionable learning.
- Excellent project management and organizational skills.
- Fluent in English; strong facilitation and communication.
🎁 Benefits
- Stock grant opportunities based on role, status, and location.
- Additional perks and benefits by country.
- Remote work with optional WeWork access.
- Total rewards programs that are inclusive and fair.
- Equal-opportunity employer with inclusive culture.
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