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crm data analytics saas ai📋 Description
- Drive strategy for a high-volume creator portfolio; provide timely support and guidance.
- Lead strategy sessions with creators to grow communities and revenue.
- Respond to inbound questions quickly, helping creators feel supported.
- Share updates and learning resources with creators in a personal, actionable way.
- Identify issues and trends to improve products and processes.
- Champion creator feedback to product teams for tool optimization.
🎯 Requirements
- BA/BS degree or higher.
- 4+ years in customer success, partnerships, or partner/account management in B2B SaaS.
- 2+ years in the creator space (podcasts, video, or music) influencing success.
- Expertise in using data analytics to develop insights for decision making.
- Excellent communication and presentation skills; must share and pitch ideas to partners.
- Track record of revenue and product-adoption growth in a medium-to-large portfolio.
🎁 Benefits
- Hybrid work model; in-office 2 days/week; remote options.
- Competitive benefits: salary, equity, healthcare, flexible time off, 401k with match.
- Pay transparency and salary range information.
- Equal opportunity employer; accommodations available during interview process.
- Growth and learning opportunities within Patreon.
- Diverse, inclusive culture with creator-first values.
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