Related skills
forecasting account management saas renewals data-driven📋 Description
- Own and grow a portfolio of customers, driving expansion and retention
- Build multi-threaded relationships across procurement, finance, and operations
- Identify and execute upsell and cross-sell opportunities (new modules, expansion)
- Partner with CS, Product, and Sales to align on account strategy
- Develop account plans with clear growth paths and executive alignment
- Lead renewals, pricing, and contract expansions
🎯 Requirements
- 10+ years in account management, CS, or sales in B2B SaaS
- Proven upsell/cross-sell track record and revenue growth
- Experience managing enterprise or strategic accounts
- Strong commercial acumen; comfortable with renewals and pricing
- Collaborative; work cross-functionally with CS, Sales, and Product
🎁 Benefits
- Equal opportunity employer; inclusive culture
- Remote-friendly US-based role
- Growth opportunities in a fast-growing B2B tech company
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