Ground Operations Agent

📋 Description

• Oversee and support Ground Operations/Customer Service (Cross-Utilized) Agents.
• Coordinate duties with supervisors and departments; ensure service quality.
• Ensure safety rules and regulations are followed (FAA, DG handling).
• Perform duties of a Ground Operations/CS agent; flexible hours required.
• Schedule based on operational need and seniority; assign tasks as needed.

🎯 Requirements

• High School Diploma or GED (Minimum).
• 1+ year customer service or airline experience.
• Authorized to work in the US; must pass a background check.
• Read, write, and speak English proficiently.

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Flight Benefits
• Paid vacation, holidays and sick time