Related skills
crm forecasting account management data analysis saas📋 Description
- Own Net Revenue Retention (NRR) across Enterprise/Scale-Up customers.
- Identify, qualify, and close upsell and GMV expansion opportunities.
- Ensure renewal readiness by identifying risk and mitigation plans.
- Build executive relationships with studio owners, positioning GotPhoto as growth partner.
- Develop and execute strategic account plans with stakeholders and success metrics.
- Lead Business Reviews on GMV, ROI, and future growth.
🎯 Requirements
- 5+ years in Account Mgmt/CS/Expansion Sales in B2B2C or vertical SaaS.
- Proven ownership of revenue/retention with expansion upsell.
- Strong commercial/analytical mindset; use GMV, order volume, conversion, adoption.
- Confident in executive-level conversations; trusted growth advisor.
- Bonus: Photography/creative services experience.
🎁 Benefits
- Culture: collaborative, open environment with bi-annual reviews.
- Hybrid Work: flexible hybrid model with Atlanta as meeting hub.
- Work from Abroad: up to 40 days outside the USA.
- Generous leave policy and flexible sick leave.
- Well-being & Personal Life: paid medical and parental leave.
- Learning & Development budget: $500–$1,000 annually.
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