Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, check-in/out, schedule appointments and follow-ups.
• Support clinical team; float between animal care and client services.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging.
• Collect and label diagnostic samples; assist with procedures.

🎯 Requirements

• 1+ years’ experience in veterinary support role.
• Comfortable in a fast-paced environment with multiple priorities.
• Availability to work evenings and weekends.
• Stand, walk, and lift up to 50 lbs.
• Exposure to veterinary practice management systems.
• Demonstrated ability to provide patient care in emergencies.

🎁 Benefits

• Medical, dental, and vision insurance; FSA options
• 401(k) with company match
• Generous paid time off and holidays
• Employee discounts on care and products
• Culture that values empathy and collaboration