Client Support Manager - Home Improvement

Added
14 days ago
Type
Full time
Salary
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Related skills

communication crm data analysis customer service project management

📋 Description

  • Provide world-class customer service to customers.
  • Partner with installers to improve the customer experience; escalate issues.
  • Resolve questions or concerns from existing customers.
  • Manage project pipeline; document CRM interactions to track trends.
  • Conduct monthly partner due diligence checks.
  • Analyze data to spot trends; investigate suspicious activity.

🎯 Requirements

  • Multitask efficiently.
  • Work independently and collaboratively.
  • Interact with high-profile partners.
  • Strong organizational skills.
  • Excellent verbal and written skills.
  • Home Improvement knowledge preferred.

🎁 Benefits

  • Compensation: $24.04/hr
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