Related skills
crm data analysis customer service big data hvac📋 Description
- Provide customers with world-class customer service.
- Be a collaborative partner our installers can rely on.
- Primary point of contact for escalated client issues; timely resolutions.
- Manage a pipeline of projects to completion.
- Document client interactions and resolutions in the CRM system.
- Analyze data to identify trends and support improvements.
🎯 Requirements
- Ability to multitask
- Work independently and collaboratively
- Superior organizational skills
- Exceptional verbal and written skills
- Home Improvement knowledge preferred (energy-efficient HVAC, etc.)
- Excellent problem-solving abilities
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