Bilingual Client Support Manager

Added
15 days ago
Type
Full time
Salary
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Related skills

crm data analysis customer service pipeline management escalation management

📋 Description

  • Provide customers with world-class service in Spanish and English
  • Be a collaborative partner installers can rely on
  • Partner with installers to improve the customer experience
  • Act as primary contact for escalated client issues
  • Manage a pipeline of projects to completion
  • Document client interactions in CRM and track trends

🎯 Requirements

  • Bilingual in Spanish required
  • Ability to multitask
  • Work independently and collaboratively
  • Superior organizational skills
  • Exceptional verbal and written skills
  • Solar knowledge preferred

🎁 Benefits

  • Compensation: $25.04/hr
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