Associate Store Director, Soho

📋 Description

• Lead, inspire, and develop a best-in-class store team to deliver exceptional customer experiences.
• Foster a safe, inclusive environment and partner with HR to drive talent strategy and pipelines.
• Spend the majority of time on the sales floor, coaching on customer experiences and the Host of the Party program.
• Model Glossier’s customer experience principles and coach the team on service standards.
• Promote clear communication, feedback, and accountability to support performance and growth.
• Analyze business results with the Store Director to identify opportunities and improve operations.

🎯 Requirements

• 3+ years leading teams in fast-paced retail or hospitality (beauty/skincare preferred).
• Experience growing diverse teams and developing managers and staff.
• Promote a people-first culture and inclusive environment.
• Strong communication: transparent, clear, and structured.
• Proven ability to motivate teams and maintain high engagement.
• Flexible schedule including evenings, weekends, and holidays; willing to roll up sleeves.

🎁 Benefits

• Salary range: $81,000 - $95,000 per year.
• Medical health insurance, 401K, Paid Time Off, Short Term and Long Term Disability.
• Potential for future pay progression based on performance.