Related skills
risk management strategy customer success leadership post-sales📋 Description
- Lead global CS and Support organization transformation
- Shape how customers realize value from Jumio platform
- Drive adoption, usage, and measurable outcomes at scale
- Own post-sales experience end-to-end for Jumio solutions
- Collaborate with Product, Engineering, Sales, Marketing
- Influence roadmap and customer strategy at executive level
🎯 Requirements
- Senior CS leader with enterprise experience
- Built, scaled, or transformed CS and Support orgs
- Operated at executive level in complex, enterprise environments
- Strong ownership, commercial awareness, and customer advocacy
- Motivated to build something better, not just maintain
- Collaborates across Product, Engineering, Sales, Marketing
🎁 Benefits
- Purpose-driven company tackling fraud and identity crime globally
- Leadership role with scope to shape outcomes and strategy
- Build a best-in-class Customer Success organization with lasting impact
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