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cybersecurity saas ai government data protection📋 Description
- Lead government customer workstreams for government customers and partners
- Connect internally between Solution Architects, PMs, Forward Deployed Engineers, and other CS Managers
- Orchestrate Indo-Pacific partnerships to accelerate adoption of Virtru solutions
- Manage the customer lifecycle: agreements, commitments, cadence, value
- Identify issues early and marshal resources for rapid resolution
- Monitor customer and partner health, satisfaction, and expansion opportunities
🎯 Requirements
- Active US Top Secret / SCI clearance
- Bachelor's degree in technology or MBA
- Travel: <25% (Honolulu); <40% (West Coast)
- Strong cross-functional collaboration skills
- Able to work autonomously across multiple time zones
- Proven partner success in B2B SaaS
- Cross-functional with engineers, delivery, sales, government orgs
- Strong technical aptitude; comfortable discussing technical solutions with stakeholders
- Excellent communication; translate customer feedback into actionable product/delivery insights
- Data-driven approach to measuring customer health, satisfaction, expansion
- Startup/high-growth experience is a plus
- Prior government or military/defense experience preferred
🎁 Benefits
- Flexible PTO policy — 14 holidays
- $1,500 annual Learning & Development stipend
- Frequent team celebrations
- Employee Assistance Program
- Headspace access
- 3% retirement contribution
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