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kpi healthcare va revenue cycle management availity📋 Description
- Supervise offshore/global VA revenue cycle staff; ensure coverage, productivity, quality
- Coordinate scheduling across time zones to maintain throughput
- Onboard new global staff with HR/training; enforce policies and client requirements
- Primary escalation point for global team issues; resolve blockers
- Monitor metrics: aging, denials, clean claims, days in AR, prebill, collection rates
- Analyze data daily/weekly; develop action plans to hit KPIs
🎯 Requirements
- 2–4 years in healthcare revenue cycle management; VA/government payer billing
- 1+ years supervisory/lead experience; remote/offshore staff
- Knowledge of VA billing requirements and payer guidelines
- Proficiency with revenue cycle systems/reporting tools (Waystar, Availity)
- Strong analytical skills; translate data into action; excellent cross-time-zone communication
🎁 Benefits
- Equal Opportunity Employer; inclusive culture
- Core values-driven, growth-focused environment
- Flexible, balanced work-life culture
- Opportunity to work with CRI and AI-driven platforms
- Investment in employee development and training
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