Global Director of Logistics & Fulfilment

📋 Description

• Build and scale a best-in-class fulfillment network (strategy + execution).
• Own and optimize the full Parcels logistics value chain: inbound to warehouse, repack/kitting, inventory management, pick/pack, carrier handoff, last-mile delivery, and returns/claims.
• Architect and execute a logistics and fulfillment strategy that supports cost efficiency, service quality, and international growth.
• Own and manage the 3PL and carrier ecosystem; evaluate, select, and onboard partners; negotiate terms and ensure governance.
• Lead quarterly and annual business reviews; own partner performance against SLAs and drive corrective action.
• Drive performance through S&OP planning and inventory discipline across markets.

🎯 Requirements

• Experience in senior logistics/fulfillment leadership (e‑commerce/food).
• Proven ability to manage multi-country logistics with multiple 3PLs.
• Strong warehouse process design and optimization (pick/pack, layout).
• Experience with cross-border/pan-European parcel networks.
• Strong analytics and planning (KPIs, dashboards, S&OP, inventory).
• Excellent stakeholder management and decision driving.

🎁 Benefits

• Social impact company and a certified B Corporation.
• 1300+ teammates across 20 countries.
• Strong personal and professional development in a high-growth environment.
• Open culture with autonomy and creativity.
• Strong team culture with shared successes.