Global Consumer Insights Lead

Added
1 hour ago
Type
Full time
Salary
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📋 Description

  • Lead discovery and planning cycles quarterly with PMM to identify big unknowns.
  • Architect research methodologies with Product Marketing to solve key challenges.
  • Partner with International PMM to research key markets and inform localization.
  • Develop Lean Research playbook with briefs, survey design, and interview guides.
  • Act as a player-coach to PMMs, teaching rapid-cycle testing while staying rigorous.
  • Spearhead AI/LLM adoption to automate synthesis of NPS, reviews, and transcripts into narratives.

🎯 Requirements

  • 7-10 years in a high-growth SaaS and consumer hardware context.
  • Expert-level in Van Westendorp, MaxDiff, Conjoint and qualitative discovery.
  • World-class storyteller translating multi-source data into sharp roadmaps.
  • Lean, high-velocity operator with bias toward action and 80/20 insights.
  • Passion for democratizing research via Lean Research templates and PMM coaching.
  • Proven ability to partner with International teams to decode “family safety” for localization.

🎁 Benefits

  • Competitive pay and benefits.
  • Medical, dental, vision, life and disability insurance (100% paid for employees).
  • 401(k) plan with company matching.
  • Mental Wellness Program & EAP.
  • Flexible PTO and 13 company-wide days.
  • Winter and Summer Weeklong Company Shutdowns.
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