Senior Product Manager, Dedicated

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

As a Senior Product Manager, you’ll own the strategy, roadmap, and adoption of GitLab Dedicated (Commercial), GitLab’s single-tenant SaaS deployment of our Enterprise DevSecOps Platform for highly regulated and security-conscious customers. You’ll define how we evolve Dedicated into a scalable, reliable, and secure platform, balancing customer needs, technical capabilities, and business outcomes while partnering closely with Engineering, Operations, Sales, Finance, and go-to-market teams. You’ll focus on driving enterprise adoption, shaping pricing and packaging, and ensuring the service meets strict security, compliance, and performance expectations, so customers can run GitLab with confidence in their own isolated environments.

Some examples of our projects:

• Evolving the GitLab Dedicated architecture to improve automation, reusability, and extensibility across tenants
• Refining pricing and packaging for Dedicated based on customer value, usage patterns, and market feedback

• Define and drive the product strategy and roadmap for GitLab Dedicated (Commercial), focusing on delivering customer results and growing the platform.
• Collaborate with Engineering and Operations to build an automated, reusable, and extensible single-tenant SaaS foundation that is reliable, secure, and performant at scale.
• Balance feature development with operational excellence and platform stability when prioritizing the roadmap.
• Partner with Sales, Professional Services, Support, Finance, and other go-to-market teams to drive adoption, forecast outcomes, and scale GitLab Dedicated across enterprise customer segments.
• Refine pricing and packaging for GitLab Dedicated based on customer value, market dynamics, and business performance.
• Engage directly with enterprise customers, especially in highly regulated industries, to understand requirements, address security and compliance needs, and translate feedback into actionable product iterations.
• Define clear success metrics, analyze product and business data, and use insights to validate decisions and measure impact.
• Collaborate with Product Marketing to create and maintain positioning, messaging, and enablement materials that help customer-facing teams articulate the value and differentiation of GitLab Dedicated.

• Product management experience building and shipping successful SaaS products, from discovery and roadmap definition through launch and iteration.
• Practical understanding of running a SaaS service at scale, including operations, reliability, scalability, and tradeoffs between new features and stability.
• Ability to work effectively across distributed, cross-functional, multi-time-zone teams (engineering, finance, sales, marketing, support, professional services) and through ambiguity.
• Strong communication skills with the ability to translate complex, often technical, customer and regulatory requirements into clear product plans and iterations.
• Experience engaging directly with enterprise customers in highly regulated industries, including understanding of security, compliance, and data protection needs.
• Comfortable using data and analytics to inform decisions, define success metrics, and measure the impact of product changes.
• Demonstrated ability to balance technical depth with business acumen, including experience with pricing, packaging, and business case development.
• Openness to candidates from diverse backgrounds, including those with adjacent experience in DevOps, CI/CD, developer tools, cloud infrastructure, or compliance who can demonstrate transferable skills.

As part of the GitLab Dedicated team, you’ll work with product managers, engineers, operations specialists, and go-to-market partners who are focused on delivering secure, reliable, single-tenant SaaS instances of GitLab for enterprise customers in regulated industries. The team owns the GitLab Dedicated (Commercial) service within the broader GitLab platform, and collaborates asynchronously across time zones, relying on written communication and clear documentation to stay aligned. You’ll join a group that is scaling Dedicated in a sustainable way while solving the challenges of operating enterprise-grade, single-tenant DevSecOps at scale, including security, compliance, and performance expectations.