Related skills
customer support german english soccer tech support📋 Description
- Respond to customer requests clearly as front-line supporter.
- Handle requests via email, phone, and chat.
- Assist second-line by resolving general tickets; escalate complex ones.
- Meet KPIs: fast response, low backlog, high CSAT.
- Share customer feedback via proper escalation channels.
- Suggest process improvements.
🎯 Requirements
- Fluency in German and English required.
- Experience in customer-facing roles.
- Experience with tech or product support.
- Excellent written communication.
- Love of soccer.
- Solution-oriented, structured approach.
🎁 Benefits
- Diverse, open-minded, fun team.
- Two locations: Copenhagen and Miami.
- Laid-back office with stocked kitchen.
- Performance-driven culture.
- Ongoing interviews; apply quickly.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!