Related skills
customer support german e-commerce english multilingualπ Description
- Support customers for global electronics and ecommerce brands via email, chat, social, and phone.
- Troubleshoot issues calmly and assist customers when needed.
- Participate in training to improve product and support skills.
- Work on a large international remote team.
π― Requirements
- German at C1 and English at B2 minimum.
- Interested in ecommerce, consumer electronics, and customer satisfaction.
- Fast learner, initiative, and strong troubleshooting.
- Open to learning new technologies and products.
- Experience in customer service is a plus.
- Must have a dedicated quiet workspace at home.
π Benefits
- 100% remote work with no commute.
- International clients in gaming, ecommerce, and tech.
- Casual, diverse culture with 80+ nationalities.
- Access to online training and courses library.
- Career development initiatives and team activities.
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