German / English Customer Support Agent

Added
18 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support german e-commerce english multilingual

πŸ“‹ Description

  • Support customers for global electronics and ecommerce brands via email, chat, social, and phone.
  • Troubleshoot issues calmly and assist customers when needed.
  • Participate in training to improve product and support skills.
  • Work on a large international remote team.

🎯 Requirements

  • German at C1 and English at B2 minimum.
  • Interested in ecommerce, consumer electronics, and customer satisfaction.
  • Fast learner, initiative, and strong troubleshooting.
  • Open to learning new technologies and products.
  • Experience in customer service is a plus.
  • Must have a dedicated quiet workspace at home.

🎁 Benefits

  • 100% remote work with no commute.
  • International clients in gaming, ecommerce, and tech.
  • Casual, diverse culture with 80+ nationalities.
  • Access to online training and courses library.
  • Career development initiatives and team activities.
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