Manager, Software Development

Who you are:

You are a strategic and reliable leader with a strong technical background in technologies like C#, .NET, and Google Cloud. With a proven track record of delivering complex projects, you possess exceptional interpersonal and communication skills, allowing you to manage conflict, build strong relationships, and effectively convey technical information to diverse audiences. As a natural mentor, you excel at coaching and developing employees, making sound decisions based on data, and fostering a culture of continuous learning and growth.

What you'll do:

The Manager, Software Development will lead, mentor, and inspire multiple development teams to deliver high-quality, secure, and robust fleet management solutions. You will be responsible for the entire development lifecycle, from high-level architectural design and hands-on coding to final deployment in our GCP environment. A key part of your role will be to cultivate a culture of quality and continuous improvement, actively coaching your direct reports and supporting their career development. You will provide expert technical guidance, oversee team performance, and ensure your teams have the direction needed to tackle complex challenges and innovate.

How you'll make an impact:

• Leadership and People Management:

• Mentor and manage a team of software engineers, including performance reviews, professional development, and career growth.

• Meet regularly with Team Leads to discuss team members' performance, happiness, and career development, and provide support to the team as needed.

• Execute the performance review process, ensuring performance rankings meet company standards and prescribed ratios in the respective team(s).

• Foster a culture of technical excellence, continuous improvement, and innovation within the team.

• Technical and Architectural Guidance:

• Provide leadership and technical guidance to Team Leads and individual technical contributors on feature requests and process improvements.

• Lead and guide the team in architecting and designing scalable, robust, and maintainable software systems, ensuring adherence to best practices and strategic alignment.

• Participate in meetings and retrospectives related to production incidents to drive reliability improvements.

• Participate in initiatives bBrainstorm and propose ideas to the AVP, Team Leads, and the wider team to improve development processes, architecture, and technical practices.

• Stay current with emerging technologies and industry trends to inform future technical direction and strategy.

• Project and Stakeholder Collaboration:

• Collaborate with product management, design, and other stakeholders to define and refine product requirements, roadmaps, and technical specifications.

• Provide input to the software development lifecycle, ensuring the timely and successful delivery of high-quality software.

• Manage project timelines, resources, and budgets effectively.

• Drive high-priority goals and deliverables, especially those that are delayed, by meeting regularly with Team Leads and developers.

• Identify and mitigate risks, proactively addressing challenges to keep projects on track.

• Organizational Contribution:

• Speak at Town Halls and other all-hands meetings on topics of interest and importance to the organization.

• Culture Building: Cultivate a positive and inclusive workplace culture that aligns with Geotab’s mission, vision, and values, fostering collaboration, innovation, and a sense of belonging within the team.

• Provide guidance and coaching to direct reports on their own career trajectories and the development of their teams.

• Identify high-potential employees, and create tailored development plans to prepare them for future opportunities.

• Evaluate the effectiveness of career development programs and initiatives, making data-driven adjustments for continuous improvement.

• Strategic Initiatives: Actively support and contribute to Geotab's global strategic initiatives as required.

• Communication & Stakeholder Management: Effectively communicate complex technical concepts and insights to both technical and non-technical audiences, including senior leadership. Deliver compelling presentations and training sessions as required.

• Resource Planning & Forecasting: Take ownership of reviewing the overall staffing needs for their respective group(s), collaborating with the leadership on strategic resource planning and providing accurate forecasting for future hiring requirements.

• Performance Management: Oversee the performance management process for direct reports, including setting clear KPAs and empowering them to succeed by providing regular feedback, conducting performance reviews, and supporting career development planning.

What you'll bring to this role:

• 10+ years of experience in software development, with a strong background in building high-quality, enterprise-scale, distributed systems.

• 5-8+ years of experience managing, mentoring, and developing high-performing software engineering teams, with a focus on fostering a culture of quality and continuous improvement.

• Proficiency in the various technologies used by the development teams, including C#, .NET, ASP.CORE, Postgres, Google Cloud.

• Strong project management skills with a track record of successfully leading and delivering complex products/projects from initiation to completion.

• Exceptional interpersonal skills, including a well-developed sense of diplomacy, negotiation, conflict resolution, and relationship management abilities.

• Excellent verbal and written communication skills, with the ability to clearly and concisely convey technical information to diverse audiences, including executive-level stakeholders.

• Strong team player with the ability to build effective working relationships across all levels of the organization.

• Demonstrated commitment to staying current with the latest technological advancements and a strong ability to adapt to evolving technology and market demands.

• Proven success in coaching, mentoring, and developing employees, fostering a culture of continuous learning and growth.

• Highly developed analytical and problem-solving skills, with the ability to make sound and well-judged decisions based on data and insights.

• Strategic thinker with a strong sense of priorities and the ability to adapt and pivot as the business landscape evolves.

• Post-secondary Degree specialization in Computer Science, Electrical Engineering, Software Engineering, or a related field.