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customer service leadership budgeting hospitality inspections📋 Description
- Lead and develop a distributed staff with coaching and evaluations.
- Oversee daily operations for a portfolio of properties; drive efficiency and quality.
- Build owner relationships; be the subject matter expert for properties; ensure care.
- Meet standards and metrics like NPS, unit appearance, efficiency.
- Manage portfolio budget; perform cost-benefit analyses.
- Support team with escalated guest and homeowner concerns.
🎯 Requirements
- Hospitality/hotel/vacation rental experience preferred.
- 3-5 years ops experience in this or similar industry.
- Prior supervisory or management experience.
- Technical computer skills on laptops, tablets and mobile devices.
- Frequent travel between worksites; reliable transportation.
- Dependable, self-motivated; able to work independently.
🎁 Benefits
- Health/dental/vision insurance based on hours worked.
- Employer Sponsored & Voluntary benefits.
- 401K retirement plan with company match.
- Health and Dependent Care Flexible Spending Accounts.
- Paid Flex Time Off.
- Employee Discounts.
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