Lead, HRIS

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.

The Department: People

The People Team at Gemini is more than HR — We are thought partners, business influencers, and ambassadors for Gemini's company values. Our collaborative team is composed of recruiters, business partners, and people solution specialists. As a member of the People Team, you’ll be on the ground floor of a quickly growing organization, with the opportunity to create best-in-class processes and programs that find, grow, and retain amazing talent at Gemini.

The Role: Lead, HRIS (Workday)

As a HRIS Lead, you'll be responsible for maintaining and enhancing our HRIS with a focus on ensuring data integrity and scalability. You will be expected to handle sensitive and confidential information, thus it is essential that you possess a strong degree of judgment and discretion. 

As our use of Workday continues to grow we’re looking for an additional Lead, HRIS who is proactive, collaborative, organized, analytical and detail-oriented for this critical role on our team. This individual will work alongside our existing HR Tech resource to support our HR team and internal business partners. This is a key role in the development, on-going maintenance, and operational and technical support of all aspects of the Workday HCM system. In addition, this individual is expected to take a critical role in the design, implementation, deployment, and documentation of key HR projects.

Responsibilities:

• Serve as a Workday HCM system expert and primary point-of-contact for day-to-day support of business processes, integrations, reporting, dashboards and system troubleshooting to ensure consistent, high-quality business operations
• Develop system reporting and analytics to enable our HR business partners to identify trends and to empower leadership decision-making
• Lead and influence change management by ensuring consistent cross-functional communication
• Design user-friendly training sessions, tutorials, processes, guidelines and documentation and ensure users understand their role in maintenance, usage and optimization of the HRIS 
• Manage and update security permissions, access, personalization, and settings for HRIS users
• Liaise between People Operations, Technology Operation and internal stakeholders for HRIS implementation, design and enhancement projects
• Ensure system compliance with data security and privacy requirements
• Provide technical support, troubleshooting, and guidance to HRIS users
• Implement custom functions and documentation such as automated queries, filters, macros, and reports; compile complex data reports, summaries, and logs for senior executives and People Operations members
• Maintain optimal function of the HRIS through continuous development, maintenance and upgrade to applications, systems, and modules; collaborate with leadership and People Operations to identify needs and then recommend and implement solutions/best practices
• Own the long-term strategic roadmap for HRIS to support needs across the full employee life cycle
• Maintain strong relationships based on trust, transparency and results with primary business stakeholders
• Ensure the security, scalability, reliability of HRIS, including managing priorities and balancing demand in a rapidly changing environment
• Configure and optimize business processes, condition rules, and notifications to enable seamless workflows, automation, and accurate communications.
• Maintain and prioritize project backlog by updating task status, providing project details while identifying potential risks and flagging issues by communicating with stakeholders
• Working through and managing work tasks for employee facing queue through operational excellence
• Creating and maintaining system and process documentation as part of the People Solutions Standard Operating Process (SOP) Library

Minimum Qualifications:

• Bachelor’s Degree in Human Capital, Information Systems, or in or comparable work experience
• Excellent written and verbal communication skills; comfortable fielding difficult questions
• Lead integration requirements with cross-functional teams; ability to translate functional requirements into technical specifications
• Assist in the definition, development, integration and documentation of system business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and the business teams. 
• Interface with users and domain experts, ensure that reporting development goals are captured in deliverables and that milestones are met, assist with resolution of production issues on an as needed basis. 
• Delivering functional Workday solutions (Customizations, Workflows, Process Improvement, Business Analysis, Stakeholder Engagement). 
• Cross-functional engagement within the Finance, HR and Payroll functions as well as Integration and Data Services teams.
• Project management skills including: organization, prioritization, and time management; ability to juggle short-term and longer-term initiatives; ability to reprioritize accordingly to meet immediate needs
• 5+ years technical architecture experience with HR technology systems
• Strong configuration knowledge of Workday HCM, including Core HCM ,Time and Attendance Management, Benefits and Compensation
• Strong analytical skills and the ability to draw conclusions, make recommendations and implement changes accordingly
• Demonstrated judgment and ability to deal with confidential and sensitive matters effectively
• Proficiency with Google Suite (Gmail, Google Calendar, Drive, Sheets)
• Ability to multitask and remain flexible in a fast-paced, start-up environment
• Familiarity with human capital policies and procedures to ensure the HRIS functionality maintains compliance
• Strong interest in collaboration, both within the People Operations team and across the organization
• Experience project managing, including partnering with stakeholders on prioritization and using project management tools such as Jira.

Preferred Qualifications:

• Strong experience with Workday reporting and vendor data integrations, Lattice, ADP,  and larger HRIS
• Experience working with business partners and analytic teams
• Extensive integration development experience with Workday Studio, Core connectors, and experience building and maintaining benefits and 3rd party integrations including the ability to create complex reports