Related skills
onboarding content writing information architecture knowledge management masterclasses📋 Description
- Design and deliver a scalable self-serve education system
- Improve onboarding and accelerate feature adoption
- Reduce reliance on 1:1 support through docs
- Create onboarding content and knowledge assets
- Deliver masterclasses and reusable learning materials
- Collaborate with Customer Success and Product teams
🎯 Requirements
- Strong, user-focused writing and editing
- High product curiosity and deep product understanding
- Strong project ownership and delivery focus
- Knowledge management fundamentals (IA, structure, discoverability)
- Able to work autonomously in a fast-paced environment
🎁 Benefits
- Part-time (3-4 days/week) with hybrid schedule
- London HQ hybrid in-office 3 days/week
- Competitive GBP daily rate £300-£400
- Opportunity to join a fast-scaling AI startup
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