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fintech customer service stakeholder management excel fx📋 Description
- Point of contact for corporate clients; daily ops and trading support
- Serve as ambassador for product and service to clients
- Manage up to 300 clients trading online via EBO
- Support revenue growth; identify opportunities with sales
- Balance multiple enquiries across platforms; maintain service standards
- Thrive in a high-paced environment; solve problems and meet deadlines
🎯 Requirements
- Strong client servicing and relationship management skills
- Excellent written and verbal communication
- Ability to multitask and manage tight deadlines
- Knowledge of FX markets, currency exchange and hedging
- Proficiency in Microsoft Excel
- Experience in financial services is a plus
🎁 Benefits
- Office-based role in Sydney
- Join a fast-growing fintech with development opportunities
- Collaborative, inclusive team culture
- Exposure to FX and corporate client servicing
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