Full-Time Team Lead (Masonville Place)

📋 Description

• Create a comfortable and uplifting end-to-end experience for Knix customers.
• Plan and execute store events to build community and drive sales.
• Lead product fittings to ensure correct size the first time.
• Coach and develop Sales Associates and promote a positive team culture.
• Stay knowledgeable on our product lineup and drive brand loyalty.
• Ensure products are merchandised effectively to reflect our brand.

🎯 Requirements

• 2+ years’ experience in retail or customer service.
• Previous lead or senior role preferred.
• Passion for creating exceptional customer experiences.
• Warm demeanour with a "get it done" approach.
• Resourceful with keen ability to resolve customer issues.
• Must have work authorization to be legally employed in Canada and be 18+.

🎁 Benefits

• Competitive pay - base salary plus monthly bonus.
• Health benefits program starts on day one with mental health and wellness support.
• Parental Leave Top-Up up to 80% of salary.
• Inclusive and diverse workplace culture.
• Product discount up to 50% on Knix products.
• Career advancement opportunities with regular recognition.