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sales coaching leadership kpis📋 Description
- Create a warm, inclusive customer experience on the floor and in fitting rooms.
- Coach and develop Sales Associates in real time.
- Use real-time data and KPIs to coach during peak hours.
- Guide customers to the right Knix products, including bra fittings.
- Stay knowledgeable on product assortment and share expertise.
- Support staff training, merchandising, and general operations.
🎯 Requirements
- 2+ years in apparel or lifestyle retail.
- Proven lead or senior role experience.
- Lead, coach and motivate a team to drive results.
- Use KPIs and sales insights for real-time decisions.
- Resourceful; calmly resolve conflicts.
- Must have Canada work authorization and be 18+.
🎁 Benefits
- Competitive pay: base salary plus monthly bonus.
- Product discount up to 50% on Knix products.
- Health benefits from day one; mental health support.
- GRSP retirement plan matches up to 3%.
- Parental leave top-up up to 80% of salary.
- Inclusive culture with growth and recognition.
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