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sales customer service coaching retail merchandising📋 Description
- Create a comfortable, uplifting end-to-end customer experience.
- Plan and execute store events to drive sales.
- Lead product fittings to ensure correct size first time.
- Coach and develop Sales Associates; promote a positive, fun environment.
- Get involved with staff training and shop operations.
- Ensure products are merchandised to reflect the brand and drive sales.
🎯 Requirements
- 2+ years experience in retail or customer service.
- Lead or senior role preferred.
- Passion for exceptional customer experiences.
- Must have Canadian work authorization and be 18+.
- Able to lift up to 25 lbs and move through the store.
- Affinity for Knix product and mission.
🎁 Benefits
- Competitive base salary plus monthly performance bonus.
- Health benefits start day one; mental health and coaching platform access.
- Parental leave top-up up to 80% of salary.
- Inclusive, diverse culture; bring your whole self to work.
- Up to 50% product discount on Knix products.
- Monthly, quarterly, and semi-annual awards and career advancement.
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