π Description
- Create a comfortable, uplifting customer experience from greeting to purchase.
- Plan and execute store events to build community and drive sales.
- Actively listen to customer preferences and recommend products they'll love.
- Lead product fittings to ensure correct size first time.
- Coach and develop Sales Associates; promote a positive, fun environment.
- Get involved with staff training and shop operations.
π― Requirements
- 2+ yearsβ experience in retail or customer service
- Previous lead or senior role preferred
- Passion for exceptional customer experiences
- Warm demeanour with a 'get it done' approach
- Resourceful with ability to resolve customer issues
- Affinity for Knix product line and mission
π Benefits
- Competitive base salary plus monthly bonus
- Health benefits program starts on day one; access to mental health & wellness platform
- Generous employee discounts on Knix products and Gratis Program
- A one-of-a-kind culture fostering inclusivity and diversity
- Opportunities to advance in your career
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