Full-Time Key Lead (Conestoga Mall)

📋 Description

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Plan and execute store events to build community and drive sales.
• Actively listen to customer preferences and recommend products they’ll love.
• Lead product fittings to ensure customers buy the correct size the first time.
• Stay knowledgeable on our growing product assortment – and wear it, too!
• Coach and develop Sales Associates, promote a positive and fun working environment.

🎯 Requirements

• 2+ years’ experience in a retail and/or customer service environment
• Previous lead or senior role experience is preferred
• Passion for creating exceptional customer experiences
• A warm demeanour with a “get it done” approach
• Resourceful with a keen ability to resolve customer issues
• An affinity for our product line and Knix mission

🎁 Benefits

• Competitive pay with base salary plus monthly bonus.
• Health benefits from day one plus mental health platform.
• Parental leave top-up up to 80% of salary.
• Inclusive, diverse workplace where you can be your whole self.
• Generous employee discounts up to 50% on Knix products.
• Monthly, quarterly and semi-annual awards and career growth.