Related skills
sales coaching customer experience merchandising leadership📋 Description
- Create a comfortable and uplifting customer experience end-to-end.
- Plan and execute store events to build community and drive sales.
- Lead product fittings to ensure customers get the right size first time.
- Coach and develop Sales Associates, promoting a positive, fun environment.
- Get involved with staff training, ordering shop supplies, and events.
- Ensure products are merchandised to reflect the Knix brand and drive sales.
🎯 Requirements
- 2+ years in retail and/or customer service
- Previous lead or senior experience preferred
- Passion for creating exceptional customer experiences
- Warm demeanor with a “get it done” approach
- Resourceful with ability to resolve customer issues
- Affinity for Knix product line and mission
🎁 Benefits
- Competitive pay - base salary plus monthly bonus
- Health benefits program starts day one; mental health & wellness platform
- Parental Leave Top-Up up to 80% of salary
- Inclusive, diverse workplace culture
- Product discounts up to 50% on Knix products
- Career advancement with monthly, quarterly, and semi-annual awards
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