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sales customer service coaching retail merchandising📋 Description
- Lead customer experience at Devonshire Mall store opening Apr 2026
- Plan and run store events to build community and drive sales
- Lead product fittings to ensure correct size on first time
- Stay knowledgeable on product assortment and wear Knix
- Coach and develop Sales Associates; promote a positive environment
- Involve staff training and general shop operations
🎯 Requirements
- 2+ years in retail or customer service
- Lead or senior role experience preferred
- Passion for exceptional customer experiences
- Warm demeanor with a get it done approach
- Affinity for Knix product line and mission
- Ability to lift up to 25 lbs
🎁 Benefits
- Competitive pay: base salary plus monthly bonus
- Health benefits from day one + mental health platform
- Parental leave top-up up to 80%
- Inclusive, diverse workplace culture
- Product discount up to 50%
- Career advancement with regular awards
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