Related skills
customer service skincare deib cosmetics storeforce📋 Description
- Lead and inspire a team of sales associates to achieve and surpass goals on the shop floor.
- Drive sales using the StoreForce dashboard and adjust shop floor structure to meet goals; celebrate achievements with the team.
- Deliver world-class customer experience, including product demonstrations and daily sales goals achievement.
- Build the brand by educating customers on Lush values and fostering a positive customer experience.
- Develop product knowledge and make informed recommendations to customers.
- Train and coach Sales Ambassadors and peers to improve performance and elevate skills.
🎯 Requirements
- Required: 1+ year in customer service and sales
- Required: cash handling and opening/closing procedures
- Required: supervisory/coaching/training experience
- Required: problem-solving in day-to-day customer service
- Required: ability to thrive in a fast-paced team
- Preferred: skincare/cosmetics experience; DEIB; multilingual
🎁 Benefits
- Development and training opportunities
- Positive, collaborative store culture
- Opportunity to lead and influence store operations
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