Full - Time Customer Service Representative (Remote GA)

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less than a minute ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Develop understanding of Oscar processes, procedures, and tools.
  • Interact with members, brokers, providers, and Oscar vendors across channels.
  • Manage an assigned caseload, maintaining service delivery, productivity, and quality.
  • Build working relationships with partners.
  • Support leadership by identifying issues via escalation paths.
  • Monitor health of all work-in-progress issues.

๐ŸŽฏ Requirements

  • 1+ years in high-volume or customer-focused setting.
  • 6+ months of healthcare experience.
  • High school diploma or GED.

๐ŸŽ Benefits

  • Medical, dental, and vision benefits.
  • 11 paid holidays and sick time.
  • Paid parental leave.
  • 401(k) retirement plan.
  • Life and disability insurance.
  • Wellness time and reimbursements.
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