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customer service data entry microsoft office google suite healthcare📋 Description
- Understand Oscar processes, procedures, and tools.
- Interact with members, brokers, providers, and vendors across channels.
- Manage an assigned caseload with service delivery, productivity, and quality.
- Build relationships with partners.
- Identify issues and escalate per procedures.
- Monitor WIP health and ensure timely resolutions.
🎯 Requirements
- 1+ year of experience in a high-volume or customer-focused setting.
- 6+ months of healthcare experience.
- High school diploma or GED.
🎁 Benefits
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
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