Related skills
crm intercom onboarding admissions dataintegrity๐ Description
- Candidate Outreach: Outreach via phone, SMS and email to guide candidates.
- Pipeline Conversion: Move candidates to start and complete applications, resolve friction.
- Data & Systems Execution: Manage admissions across multiple systems with data integrity.
- Inbound Support: Provide Intercom support on eligibility and role fit.
- Collaborative Strategy: Work with Fulfilment Executives to maximise enrolment.
- Operational Support: Assist with cohort creation, learning modules, and coach allocation.
๐ฏ Requirements
- Exceptional communication in British English.
- Systematic accuracy across multi-platform systems.
- Seasonal agility to scale output during peak admissions.
- Organisational flair with strong time-management in a fast-paced environment.
- Customer-centric, empathetic problem-solving for onboarding.
- Desirable: high-volume recruitment/admissions or customer-facing experience; familiarity with Intercom/CRM/SMS.
๐ Benefits
- Time off: 27 days plus 5 life/volunteer/wellbeing days and 8 holidays.
- Health & Wellness: Private medical insurance, life cover, gym membership, Wellhub access.
- Hybrid work offering: Office 3 days/week; Coaches monthly.
- Work-from-anywhere: Up to 10 days/year.
- Space to connect: Weekly catch-ups and stocked kitchen.
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