Front Desk Supervisor

📋 Description

• Ensure courteous, efficient client service; manage phone and payments.
• Supervise receptionists: hiring, evaluating, enforcing policies.
• Schedule receptionists per staffing needs; provide backup.
• Address client complaints; escalate to Hospital Manager.
• Manage specialist scheduling; handle financial transactions.
• Generate billing statements; assist with collections; end-of-month reports.

🎯 Requirements

• Avimark
• Customer Service experience
• Vet Assistant skills; general practice medicine, vaccines and pharmaceuticals
• 2 years front desk at a veterinary hospital
• Training coworkers
• Writing SOPs

🎁 Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• 401(k) with discretionary contributions
• Team member pet discounts
• Calm app access and 24/7 EAP
• CE stipends and career development resources