Front Desk Specialist at Natiivo

📋 Description

• Serve as primary contact for guests, vendors, and owners.
• Handle daily phone calls, emails, and chats about reservations.
• Coordinate with maintenance and housekeeping teams.
• Verify unit availability for vendor visits.
• Meet standards for guest satisfaction, accuracy, and efficiency.
• Identify owner leads and pass to Business Development.
• Build relationships with internal teams to ensure smooth operations.
• Other duties as assigned in hospitality.

🎯 Requirements

• Experience in hotel, hospitality, vacation or similar industry preferred.
• Minimum 1 year admin or customer service experience.
• Excellent time management and adaptability.
• Tech-savvy with digital systems and apps.
• Frequent travel between worksites; reliable transportation.
• Dependable, self-motivated, and able to work independently.
• Clear, courteous communication with guests.

🎁 Benefits

• Health/dental/vision insurance based on hours worked.
• Employer-sponsored and voluntary supplemental benefits.
• 401K retirement with immediate company match on the first 4% you contribute.
• Health and Dependent Care Flexible Spending Accounts based on hours worked.
• Paid vacation and sick time.
• Employee Assistance Program (EAP).
• Employee Discounts.
• Please visit our careers page to review our full benefits offerings.