Front Desk Specialist at Eagleridge Lodge

📋 Description

• Act as first contact for guests, vendors, and owners in the local office.
• Handle calls, emails, and chats to resolve reservation questions.
• Create and delegate maintenance and housekeeping tickets.
• Verify unit availability to schedule vendor or realtor visits.
• Maintain guest satisfaction, accuracy, efficiency, and bookings conversion.
• Identify owner leads and pass to Business Development.

🎯 Requirements

• Hospitality experience preferred.
• 1+ year admin or customer service experience.
• Strong time management and ability to handle interruptions.
• Tech-savvy with multiple digital systems and mobile apps.
• Willing to travel between worksites; reliable transportation.
• Dependable, self-motivated and able to work independently.

🎁 Benefits

• Health, dental, and vision insurance based on hours worked.
• Employer-sponsored and voluntary supplemental benefits.
• 401(k) match on the first 4% contributed.
• Health and dependent care FSAs based on hours worked.
• Paid vacation and sick time.
• Employee discounts.