Front Desk Specialist

📋 Description

• Act as the first point of contact for guests, vendors, and owners in a local management office.
• Answer calls, emails, and chats about reservations or related concerns.
• Verify unit availability to schedule vendor or realtor visits.
• Identify owner leads from walk-ins or calls and pass to the Business Development Representative.
• Build and maintain relationships with internal support teams.
• Other duties as assigned.

🎯 Requirements

• Experience in hotel, hospitality, vacation, or similar industry preferred.
• Minimum 1 year admin or customer service experience.
• Excellent time management; able to cope with interruptions.
• Tech-savvy with experience using digital systems, mobile apps, and software.
• Frequent travel between worksites; reliable personal transportation.
• Dependable, self-motivated; able to work independently.

🎁 Benefits

• Health/dental/vision insurance based on hours worked
• Employer-sponsored and voluntary supplemental benefits based on hours worked
• 401K retirement with immediate company match on the first 4%
• Health and dependent care Flexible Spending Accounts based on hours worked
• Paid vacation and sick time
• Please visit our careers page to review our full benefits offerings