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customer service google workspace team leadership hospitality operations management📋 Description
- Lead and develop Front Desk team; coach and evaluate performance.
- Oversee daily Front Desk operations; optimize workflow and drive efficiency.
- Foster a collaborative environment; open communication and conflict resolution.
- Assist recruiting; interview and onboard new team members; ensure policy compliance.
- Serve as key contact for guests, owners, and vendors; manage inquiries.
- Monitor performance metrics and coordinate maintenance and housekeeping tasks.
🎯 Requirements
- 2-3 years in customer service or admin support, preferably in hospitality.
- Supervisory or management experience in a similar industry.
- Tech savvy with digital systems; comfortable with mobile apps and tablets.
- Experience with G Suite, ticketing platforms, and phone or chat tools.
- Strong organizational skills, time management, and attention to detail.
- Willing to travel between worksites; reliable personal transportation.
🎁 Benefits
- Health/dental/vision insurance based on hours worked.
- Employer-sponsored and voluntary benefits based on hours worked.
- 401K retirement with immediate 100% company match on the first 4% you contribute.
- Health and Dependent Care Flexible Spending Accounts based on hours worked.
- Paid Flex Time Off.
- Employee Discounts.
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